Join BSWH Hillcrest Hospital as a Patient Experience Registered Nurse and be part of something better!

Schedule: Full Time -Days

·         Some weekends and evening shifts.

·         Have flexibility to attend leadership meetings and provide valuable feedback.

·          Assist units with patient experience process improvement ideas.

Baylor Scott & White Hillcrest - Patient Experience - Patient experience nurse may assist and contribute to all the following:

• Assist with patient rounding, addressing concerns regarding care.
• Staff and leadership rounding to assist with gaps in patient experience.
• Oversee patient satisfaction survey collaboratively with hospital leadership. Analyzing trends and proposing solutions to ongoing barriers.
• Collaboration and communication with primary nurse, nurse, case manager, social worker, and physician.
• Ensure patient rights are upheld, prepare patients for therapy, and communicate specific patient needs or hesitations to the broader care team

Baylor Scott and White Hillcrest is 236-bed multi-specialty hospital

·         Magnet designated- American Nurses Credentialing Center (ANCC)

·         More than 13,000 inpatient admissions annually

·         60,000 total patient days annually

·         More than 2,900 babies born annually

·         More than 9,000 surgeries performed annually

·         60,000 Emergency Department visits annually

·         Largest Primary Care Network in the Waco Region

·         Lead Trauma Facility for a 5-County region

·         Only Level III Neonatal Intensive Care Unit

·         Inpatient Rehabilitative Center is the most comprehensive between Georgetown, Texas and the Dallas/Ft.Worth Metroplex

·         Official Healthcare Provider for Baylor University Athletics

·         Most comprehensive freestanding Cancer Center in the Waco Region

·         More than 13,000 inpatient admissions annually

·         60,000 total patient days annually

·         More than 2,900 babies born annually

·         More than 9,000 surgeries performed annually

·         60,000 Emergency Department visits annually

Baylor Scott & White Health Registered Nurses Enjoy

·         Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

·         Attractive Relocation Assistance for full-time candidates.

·         Excellent benefits including a generous 401(k) program with company match, vacation and paid time off (PTO), tuition assistance, immediate eligibility for health and welfare benefits and wellness programs to keep you and your family healthy.  (Note: benefits may vary based on position type and/or level).

·         A strong shared governance model featuring unit-based councils that empower nurses and improve patient outcomes.

• Access to more than 4,000 hours of online continuing education for professional development.
• A strong system Nurse Practice Council that uses autonomy, authority and accountability in collaboration with transformational nursing leadership to drive nursing practice throughout Baylor Scott & White Health.
• A spirit of inquiry and innovation that promotes Evidence-based practice, research and innovations in nursing practice.

·         A healthy work environment and culture of safety using inter-professional collaboration and professional competencies to meet the needs of patients to provide safe passage and quality outcomes at every encounter.

Why Baylor Scott & White Health

At Baylor Scott & White Health, we empower each other to create healthier communities and deliver safe and high-quality care across the state of Texas. With more than 52 hospitals, 800 access points, a quality health plan and an award-winning research institute, you?ll enjoy endless opportunities to make your mark on the future of healthcare. At Baylor Scott and White Health, you?ll be joining a team that?s committed to better. Because better never settles. And neither should you. 

 As the largest not-for-profit healthcare system in Texas and one of the largest in the United States, Baylor Scott & White Health has the resources to offer a variety of career opportunities to meet your personal and professional goals. 

 The Baylor Scott & White Health nursing team challenges each other to innovate, to constantly raise the bar and to never settle. Every day, our diverse group of team members bring unique talents, a passion for innovation and a deep Commitment to those we serve.?? 

Baylor Scott & White Health is the most awarded system in Texas, and a Certified Great Place to Work!  Consider a career move to join our exceptional nursing team committed to something better. 

Minimum Requirements

·         Graduate of RN School of Nursing

·         ADN required

·         Active RN License

·         Minimum of 6 Months of RN experience

·         Basic Life Support (BLS) Required

Qualifications

• You should have graduated from an accredited program in nursing or have two years of relevant work experience.
• The main area of study in your education should be nursing.
• (2) Two years of experience in nursing is required.
• You need to be a registered nurse
• Have basic life support (BLS) certification or get it within 30 days of starting.

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

Connections working at Baylor Scott & White Health